I have wanted a Balsam Hill tree for a while now & this year was the year as I live alone & could afford the smaller tree. I'm not sure what I expected but I was disappointed. Lights seem very sparse. Rule of thumb is 100 lights per foot of tree so I should have known 300 were too few but being Balsam Hill I trusted them. There was all ready a bulb burned out & I struggled to replace it & finally gave up & got in touch with the company. They were very polite & offered to send a new string of lights but I passed on the offer. Have you ever tried to replace lights on a prelit tree? Ha! So I'm just focusing on the 299 lights that are lit...lol! Makes my OCD crazy! Would I recommend this tree to family & friends? Not without them seeing mine first. Then they can make their own decision. Long story short - would I purchase another one? No...

I love my new Balsam Hill 4.5 ' Christmas tree. It cane very quickly and was relatively easy to 'fluff' the branches. It is a perfect size for my apartment. My grandchildren have enjoyed helping me make Christmas ornaments for the tree and decorating it. The tree looks very full and I know I will enjoy many years with it.

Balsam Hill customer service is exceptional- they should train other companies on how to work with customers.

Decided it was time to downsize the tree size. This is my second tree purchase from Balsam Hill. This cute little tree caught my eye and it's perfect. It can be seen from our window and is seated on the floor. If you have a big enough table could also be placed on that. If you plan on using a lighted tree topper I suggest you purchase the tree with clear lights. My sister purchased the exact same tree except with candlelight lights, it has no plug to plug in for a lighted tree topper. So she solved her problem by purchasing a battery operated tree topper. I think my twinkles a bit more too☺

This was a replacement for the same one last year. Trying to troubleshoot the middle string on lights once they went out was next to impossible and it finally made us give up. No help from UTube or instructions with the tree. I would to have two working lighted trees. Perfect size and all else has worked out well.